The Dining section displays your school or district's meal menus on the website and app. This guide covers the most common issues the support team handles.
Menu items not appearing after entry
Clear the browser cache and refresh the page to confirm the menu is displaying correctly.
If the menu has been saved but is not visible on the live website, caching may be causing a delay in visibility wait a few minutes and try again
Menu Not Visible in the App
If the Dining section is not appearing in the app at all, reach out to the Apptegy Support team to verify the section is enabled for app display. This is customizable per school/organization location.
If the menu shows correctly on the website but not in the app, contact support for investigation.
Permissions & Access
Only users with the appropriate permissions can edit menus in the Dining section if you do not find you have the Dining section on the left side menu within Media, reach out internally to a contact point within your District/Organization.
For those with User Management Permissions, edit the user account to review their role and permissions and make sure the Dining toggle is enabled at the organization level they below to.