Occasionally, a member of your community may reach out to request that your organization no longer call, text, and/or email them. The Do Not Contact List allows you to block future Alerts from being sent to them.
Adding a Record to the Do Not Contact List
The Do Not Contact list provides a location for you to select one or more contact types to block for a given phone number and/or email address.
A note section is also provided so you can write additional info about the request to be saved for future reference.
When you're ready, be sure to Save Changes.
When adding a contact in your primary organization, a toggle is available to apply the do not contact record to all organizations.
Editing or Removing a Do Not Contact Record
To make an update to a current Do Not Contact Record, click the Record you'd like to adjust in the Do Not Contact List. Click into the field you would like to update, and make any edits necessary.
To remove a Record, toggle off all options: Text messages, Phone calls, and Emails. Note that this record will still remain in your Do Not Contact section for future reference.
When you're ready, be sure to Save Changes.
Subscriptions
When receiving an email, clients have the ability to use the Unsubscribe link (if your district has chosen to add the feature in Alerts Settings) to remove themselves from receiving future emails from either the district as a whole, or a school/building/organization.
The Subscriptions page include the contacts email, the subscribed or unsubscribed status, and the organization/location they unsubscribed from. A letter icon is included next to the right of the listed subscription, when clicked the client will be resubscribed to future email messaging.