Messages in Rooms

After clicking on the name you want, you will be brought back to a blank message field.
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After adding everyone you want to message, use the Start typing message section to compose your message, you are able to add photos/files using the plus symbol, tag others that are in your chat with the @ symbol and record a voice message by clicking the microphone.
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Note: Adding people to a message will allow them to communicate with each other. Looking for a way to communicate to many contacts, but create individual messages? Use Broadcasts instead!

Broadcast messages allow you to send messages to multiple recipients individually, this allows for large scale messages that appear to a guardian or student as an individual message.
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To send a new broadcast, click on the New button, select the students, staff, guardians, or rosters you would like to add to the message.

Hitting the v button next to the send/paper airplane will give you a popup with the option to either Send Separately or Send to group.
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Send Separately is equivalent to the previous Broadcast feature, whereas Send to group will create a group message.

For groups messages use the icon of a person with a plus sign next to them, it should appear to the right of your "To" list of contacts. This area allows you to add additional contacts, multiple at a time.

You can also use this section to send to all Guardians, Students, or Staff within a room by clicking into the rosters tab and using the "select all" drop down. This will choose the type of user to send to, and when selected, adds those groups of contacts to the message.
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Finish by selecting "add contacts"

To clean up your messages screen, Hiding is a great option to get old conversations out of the way.
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To hide a message, click into a message thread, click the names at the top of the screen, and then select Thread settings. Within thread settings you will have the option to Mute, Hide, and for group messages Archive.

Group messages include an option to Archive to close the thread for all participants.

To Add a member to a group message, click on the name of the group message while in the message, then click the plus button. This will open the Add Contacts menu that allows you to add Students, Staff, Guardians, or Rosters.

To remove a member of a group message, click on the name of the group message, then hover your cursor over the member/student/guardian/staff and a drop down will appear, click Remove Member, and confirm.

Messages can be deleted by selecting the "..." located next to your message, and then clicking the delete button. Any user within the platform can delete their own messages, but not others.

To send a Message on the mobile app, select the Messages button in the menu above your listed classes.

Once selected you will be taken to the Messages screen where you can see all of your messages. Select the bottom right corner button to begin a new message.
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On the message screen toggle between Students, Guardians, Staff, and Classes to select your recipients. Once selected you can start typing in the Start writing your message... section.
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​Sending a Broadcast
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To send a broadcast, under the message box click the Send as direct message checkbox.

When you are done typing your message, hitting send will send multiple messages and those messages will appear as individual threads.

For groups messages use the icon of a person with a plus sign next to them, it should appear to the right of your "To" list of contacts. This area allows you to add additional contacts, multiple at a time.
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Finish by selecting "add contacts" at the bottom of the screen

To clean up your messages screen, Hiding is a great option to get old conversations out of the way.
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To hide a message on mobile, click into a message thread, click the names at the top of the screen, and then select Thread settings. Within thread settings you will have the option to Mute, Hide, and for group messages Archive.
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Group messages include an option to Archive to close the thread for all participants.

To Add a member to a group message, click on the name of the group message while in the message, then click the plus button. This will open the Add Contacts menu that allows you to add Students, Staff, Guardians, or Rosters.

To remove a member of a group message, click on the name of the group message, then hover your cursor over the member/student/guardian/staff and a drop down will appear, click Remove Member, and confirm.

Messages can be deleted by pressing down on the message sent and then clicking the delete button. Any user within the platform can delete their own messages, but not others.